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Please review these points before sending correspondence
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- If enquiring about an order, please initially check the My Account
section.
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- Please include your full name, an order number and a contact telephone
number on all correspondence including a concise explanation of
the issue
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- Wholesale First Aid Supplies does not use generic responses; your e-mail is dealt with
on an individual basis.
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- Wholesale First Aid Supplies handles a considerable amount of e-mails per working day
which takes an large effort to process, please allow a reasonable amount
of time to receive a reply.
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- Wholesale First Aid Supplies can not maintain an up to the minute online stock system,
if items are missing from your order and the status appears as back
ordered in the My Account
section then the missing items have already shipped. Although the Wholesale First Aid Supplies endeavours to carry enough stock to cover anticipated demand,
back orders are inevitable in this industry. When items are received
back orders get priority treatment and are shipped without carriage
cost.
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